The RDOS contracts the administration of the general operation of the Public Safety Answering Point (PSAP) to Regional District Central Okanagan (RDCO) in partnership with ECOMM 9-1-1.

9-1-1 fire calls for the South Okanagan-Similkameen are relayed to a secondary dispatch centre at the Kelowna Fire Hall. At that location Regional Fire Dispatchers handle a multitude of calls from fire, marine, motor vehicle accidents and medical first response.